Last Updated: September 2026

Each order may be shipped only to a single delivery address specified by the customer at the time of placing the order. If you wish to have products delivered to different addresses, separate orders may be required.

We make reasonable efforts to process and dispatch orders as quickly as possible. Orders are generally processed and dispatched within 2–7 working days from the date of order confirmation, subject to product availability, payment confirmation, delivery location, and other applicable circumstances.

Delivery timelines may vary depending on the product, destination, availability, courier service, public holidays, weather conditions, transportation conditions, and other circumstances beyond our reasonable control.

1. ORDER PROCESSING AND SHIPPING

Orders may generally be processed and delivered during regular working days. Delivery schedules may vary depending on the delivery partner and destination.

To ensure that your order reaches you safely and in good condition, Mani Electronics may use reputed courier, logistics, and delivery service providers.

While we make reasonable efforts to deliver all products in an order together, this may not always be possible due to product availability, product characteristics, warehouse location, size, weight, or other logistical requirements. Products in the same order may therefore be delivered separately.

2. DELIVERY ADDRESS

Customers are responsible for providing accurate and complete delivery information, including their name, mobile number, email address where required, and complete delivery address.

If the delivery address or contact information provided by the customer is incorrect or incomplete, Mani Electronics may not be responsible for any resulting delivery delay, failed delivery, return shipment, or additional delivery arrangements.

3. DELIVERY DELAYS

Delivery timelines provided by Mani Electronics are estimates and are not guaranteed. Delays may occur due to product availability, courier delays, transportation disruptions, weather conditions, public holidays, incorrect delivery information, remote delivery locations, government restrictions, natural disasters, or other unforeseen circumstances.

Mani Electronics will make reasonable efforts to minimize delays and complete affected deliveries as soon as reasonably possible.

4. DELIVERY ATTEMPTS

The delivery partner may make reasonable attempts to deliver the order to the address provided by the customer.

If a delivery attempt is unsuccessful because the customer is unavailable, the delivery address is incorrect, the customer refuses to accept the order, or for another reason attributable to the customer, the delivery partner may make additional delivery attempts where applicable.

Additional delivery charges may apply for re-delivery in certain circumstances.

5. DAMAGED OR TAMPERED PACKAGES

If you believe that the product or package is not in good condition, or if the packaging appears to be opened, tampered with, or damaged, you are advised to refuse delivery where possible and contact Mani Electronics immediately with your order details.

Customers may be required to provide photographs, videos, or other supporting information regarding damaged or tampered packages to assist with the verification and resolution of the issue.

6. DAMAGED OR DEFECTIVE PRODUCTS

Customers are advised to inspect products as soon as possible after delivery.

If a product is received in a damaged or defective condition, customers should contact Mani Electronics as soon as possible with the relevant order details and supporting photographs or videos where applicable.

Any claim relating to damaged, defective, missing, or incorrect products will be reviewed according to the applicable return, replacement, warranty, and product-specific policies.

7. ORDER TRACKING

Where tracking facilities are available, customers may track the shipping status of their order using the order reference, tracking number, or other tracking information provided by Mani Electronics or the applicable delivery partner.

Tracking availability may vary depending on the delivery method, product, and logistics provider.

8. DELIVERY TO REMOTE LOCATIONS

Delivery availability may vary depending on the customer's location. Certain remote, restricted, or difficult-to-reach locations may have limited delivery options or longer delivery timelines.

If a delivery location is not serviceable, Mani Electronics may contact the customer regarding an alternative delivery arrangement or other appropriate resolution.

9. SHIPPING AND DELIVERY CHARGES

Any applicable shipping or delivery charges will be communicated to the customer during the ordering process or before order confirmation.

Shipping charges may vary depending on the product, quantity, delivery location, size, weight, product category, and other logistical requirements.

Any free delivery offer, if provided, will be subject to the terms and conditions communicated by Mani Electronics.

10. LARGE AND HEAVY PRODUCTS

Certain large or heavy products, including televisions, refrigerators, washing machines, air conditioners, furniture, and other appliances, may require special transportation or delivery arrangements.

Delivery timelines and charges for large or heavy products may therefore differ from those applicable to standard products.

Customers should ensure that the delivery location is reasonably accessible and suitable for receiving large, heavy, or bulky products.

11. FURNITURE DELIVERY

Furniture products may require special transportation and handling due to their size, weight, packaging, and installation requirements.

Delivery timelines for furniture may vary depending on product availability, customization, delivery location, transportation arrangements, and installation requirements.

12. INSTALLATION AND DEMONSTRATION

Certain products may require installation or demonstration by the manufacturer, Mani Electronics, or an authorized service provider.

Where applicable, installation or demonstration may be scheduled separately from the product delivery.

Installation availability and timelines may vary depending on the product and delivery location.

Customers should follow the manufacturer's instructions and should not attempt professional installation of products unless appropriately qualified.

13. INVOICE

Where applicable, customers will receive an invoice containing the relevant purchase and tax information in accordance with applicable requirements.

Customers are advised to retain their invoice as proof of purchase for warranty, service, return, replacement, or other applicable requirements.

14. ADDRESS CHANGES

If you wish to change the delivery address after placing an order, you should contact Mani Electronics as soon as possible.

Address changes may not be possible after the order has been processed or dispatched.

Any additional costs resulting from an approved address change may be borne by the customer where applicable.

15. ORDER CANCELLATION

Order cancellation requests will be handled according to the applicable cancellation policy.

Cancellation may not be possible once an order has been processed, dispatched, or handed over to a delivery partner.

Customers should contact Mani Electronics as soon as possible if they wish to cancel an order.

16. UNDELIVERED ORDERS

If an order cannot be delivered after reasonable delivery attempts, the product may be returned to Mani Electronics or the applicable warehouse.

Customers may be contacted regarding further delivery arrangements.

Any additional delivery or re-delivery charges resulting from an unsuccessful delivery may be applicable depending on the circumstances.

17. FORCE MAJEURE

Mani Electronics shall not be responsible for delays or failure to deliver caused by circumstances beyond our reasonable control, including:

•  Natural disasters

•  Floods and fires

•  Severe weather conditions

•  Strikes

•  Transportation disruptions

•  Government restrictions

•  Public health emergencies

•  War or civil disturbances

•  Technical failures

•  Other unforeseen circumstances

We will make reasonable efforts to minimize delays and complete affected deliveries as soon as reasonably possible.

18. CUSTOMER RESPONSIBILITY

Customers are responsible for ensuring that the information provided for delivery is accurate and complete.

Customers should also ensure that the delivery location is accessible and suitable for receiving the ordered product.

19. SHIPPING AND DELIVERY SUPPORT

For any questions or concerns regarding shipping, delivery, order status, damaged packages, or other delivery-related matters, customers may contact Mani Electronics using the contact details provided below.

MANI ELECTRONICS

114, Villianur Main Rd,
Opposite Kamban Nagar, Kavery Nagar,
Reddiarpalayam,
Puducherry - 605010

Phone: +91 6384000333

20. POLICY CHANGES

Mani Electronics reserves the right to modify or update this Shipping Policy from time to time.

Any changes will be published on the relevant policy page with an updated “Last Updated” date.

Customers are advised to review this policy periodically for the latest shipping and delivery information.